Process Improvement
Root Cause Analysis Workbook
5-Why, fishbone and FMEA structured for repeatable RCA.
Problem
RCA without structure produces opinions. This workbook walks teams through 5-Why, fishbone and FMEA with linked outputs.
Built for
- · Quality teams
- · Operations leaders
- · Incident review boards
Checklist
Features
- 5-Why tab
- Fishbone categories
- FMEA scoring
- Action plan tracker
Checklist
What's Included
- Excel workbook (7 tabs)
- RCA facilitator guide (PDF)
Checklist
Use Cases
- Post-incident review
- Quality program RCA
- Customer complaint analysis
Frequently Asked Questions
FAQ
- Does FMEA work for services?
- Yes — the workbook supports both product and service FMEA.